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Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...

Telecommunications market data tables

This quarterly dataset for the UK fixed-line and mobile telecommunication markets contains data for aggregated call revenues, mobile phone and landline connections, call volumes, message volumes...

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

Post: residential tracker

Data collected from annual research on UK consumers about the postal service. Provides data on residential consumers’ use of post, including quantities of letters and parcels sent and received, and...

Broadcast media: hours, revenue and spend

These datasets apply to Ofcom's annual publication, the Media Nations Report.

News consumption in the UK

Ohe aim of this series of reports is to inform an understanding of news consumption across the UK, and within each UK nation. The findings are published as part of our range of market research...

Technology Tracker

The Technology Tracker started in 2004. This research measures awareness, access, use of and attitudes towards fixed and mobile telecoms, internet, multi-channel TV, and radio, among UK adults...

Post: business tracking survey

Data collected from a survey of UK businesses about the postal service. The postal tracking survey is conducted each year and provides data on use of postal services, in terms of volumes of post...

UK fixed-line broadband performance

Data on the performance of UK residential fixed-line broadband services. These data show the actual broadband speeds received by a sample of consumers who have had speed monitoring equipment...

The Communications Market Report

The Ofcom Communications Market Report has been published every year since 2004. It is now an interactive data portal, which allows users to interrogate data collected from industry by Ofcom, data...

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Technical parameters for broadcast radio transmitters

The following information comprises details of the technical parameters of all analogue VHF, MF, and DAB transmitters (including services on multiplexes) currently on-air. In-use parameters are...

Adults' media use and attitudes

The Adults' Media Use and Attitudes report is published as part of Ofcom's media literacy duties. It provides data on adults' media use and attitudes across TV, radio, games, mobile and the...

Ofcom Connected Nations (previously called Infrastructure Report) - UK internet speeds and coverage: broadband, wifi and mobile

Ofcom's annual reports on the UK’s fixed broadband coverage, mobile and wifi network coverage, digital television, digital radio and internet infrastructure. Please see our terms of use for our...

The International Communications Market Report

This annual report provides comparative international data on the communications sector. The aim of the report is to benchmark the UK communications sector against a range of comparator countries...

Broadcast radio

Number of commercial radio services broadcasting, commercial radio revenues, and community radio revenues and expenses

BBC performance tracker

The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes.

Pricing Trends for communications services

This report looks at pricing trends for residential phone, broadband and TV services in the UK. It examines the prices of standalone and bundled services and what consumers spend on them. It...

Children's media literacy report

Annual report on children's media literacy in the UK. This report provides detailed evidence on media use, attitudes and understanding among children and young people aged 5-15, as well as detailed...

Switching tracker

Data collected from face-to-face research with UK adults about switching between service provider in the communications market